Have a question about fiscal compliance or need a hand with the software? Our team is here, and we usually reply within 24 business hours.
The Westpower VMS support team is here to help you get the most out of your fiscal compliance setup — whether it is a technical issue, implementation, licensing, or something else entirely.
contact@westpowervms.com
For urgent technical issues, mark your subject line with "URGENT".
Response time
Within 24 business hours
Pro subscribers receive priority response.
Live chat
Available on every page
Look for the chat bubble in the bottom-right corner.
Fill out the form below with your inquiry and we'll get back to you shortly.
Choose the topic that best matches your request when you fill out the form above — it helps us route you to the right specialist.
Setting up your account, activating a licence, managing your subscription, and getting your Westpower VMS SDC configured for the first time.
Anything about features, finding your way around the interface, pulling reports, handling invoices, and smoothing out your workflow.
Technical hiccups, error messages, connectivity trouble, syncing issues, and keeping the system running smoothly.
Questions about the Lite and Pro packages, how the plans differ, pricing, upgrades, and managing your licences.
Payment methods, invoicing, renewals, your payment history, and any billing question at all.
Custom development, POS integration projects, API access, and enterprise options for software partners.
We try to answer every support request within 24 business hours, and we bump urgent issues to the front of the queue.
Pro subscribers get phone support, and everyone can reach us by email or the live chat that sits on every page.
Of course. Pick "SDC Integration & Development" in the form above and our team will line up a demo or quote tailored to your business.
Yes — every active subscription includes technical support, and Pro plans add priority response and dedicated help.