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Questions & Answers

Welcome to the VMS Fiji FAQ. Find answers to the most common questions about the VMS Fiji SDC — the Sales Data Controller that integrates with your point of sale to ensure fiscal compliance.

Getting Started

VMS Fiji SDC is an accredited Sales Data Controller that intercepts POS transactions, applies fiscal signatures, and returns compliant fiscal receipts — in real time.

It is an accredited Sales Data Controller that sits as a bridge between the POS system and the tax authority. It fiscalizes each transaction and returns a signed, compliant fiscal receipt.

Fiscalization is the process of digitally signing every sale so the tax authority can verify it. It prevents receipts from being altered or deleted after the fact.

Yes. VMS Fiji is an accredited SDC provider recognised by the relevant Pacific revenue and customs authorities.

Any business required by its local tax authority to issue fiscal receipts — retail, hospitality, food service, and accommodation businesses across Fiji, Samoa and Vanuatu.

Accounting Integrations

VMS Fiji fiscalizes invoices from Xero, QuickBooks, Zoho Books, Odoo, MYOB, Sage 300, and more — so you keep the accounting software you already use.

Xero, QuickBooks, Zoho Books, Odoo ERP, MYOB AccountRight, Sage 300, and Shopify POS are all supported, with more added regularly.

Yes. VMS Fiji connects to your Xero organisation and fiscalizes invoices automatically as they are approved.

No. VMS Fiji works alongside your existing setup — no changes to your chart of accounts or tax codes are required.

Reach out via our contact page. We regularly add integrations and can advise on custom or API-based options.

Technical & Integration

A simple API sits between your POS and the tax authority. It signs and forwards each sale, then returns the fiscal response to the POS in real time.

Yes. A documented REST API lets POS vendors and software partners integrate fiscalization directly into their products.

For supported POS systems, integration is typically a matter of hours. Custom integrations depend on the POS architecture.

The SDC buffers transactions offline and automatically syncs them to the tax authority once connectivity is restored.

Yes — sales are recorded and safely queued locally, then transmitted in order as soon as the connection returns.

Installation & Licensing

Installing VMS Fiji is designed to be simple. You can deploy in minutes, activate with a licence key, and update to the latest version at any time.

Download the official installer, run it, connect your smart card, enter your licence key, and activate. The full step-by-step guide is available in your account.

Windows, macOS and Linux are supported, along with common POS terminal operating systems.

Choose Lite or Pro, complete the purchase, then activate the software with the licence key emailed to you.

A licence is tied to a single installation. Additional devices require additional licences — volume pricing is available.

Still have questions?

Our team is happy to help — reach out and we'll get back to you within one business day.

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